Contact Information

Website: noveliau.shop

We are committed to providing customers with accessible customer support for questions regarding orders, products, shipping, returns, exchanges, and refunds.

Customer Service

Email: oslojessamine8654@outlook.com

Customers may contact us by email for assistance with:

• Order status.

• Product questions.

• Shipping inquiries.

• Delivery issues.

• Return requests.

• Exchange requests.

• Refund requests.

• Other customer service matters.

Order Inquiries

When contacting us about an existing order, please provide your order number whenever possible so that we can identify your purchase and assist you efficiently.

Returns and Refunds

Please contact us before returning any product. Our customer service team will provide the appropriate return instructions for eligible requests.

Website

noveliau.shop

We aim to respond to customer inquiries as promptly as reasonably possible.