Terms of Service

Last Updated: September 3, 2026

These Terms of Service ("Terms") govern your access to and use of noveliau.shop and your purchase of products through our website.

By accessing or using our website, you agree to these Terms.

1. General Conditions

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary to prevent fraud, abuse, unauthorized activity, or violations of these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However, colors and visual appearance may vary depending on lighting, photography, device settings, and screen configurations.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

3. Pricing and Payment

Product prices displayed on our website are subject to change without prior notice.

Payment must be successfully authorized before an order can be processed.

Payments may be processed through third-party payment service providers.

4. Order Acceptance

Submitting an order does not automatically guarantee that the order will be accepted.

We reserve the right to cancel or decline an order when reasonably necessary, including in situations involving:

• Suspected fraudulent or unauthorized activity.

• Incorrect pricing or product information.

• Product availability issues.

• Shipping restrictions.

• Incorrect customer information.

• Other legitimate business or operational reasons.

If an order is cancelled after payment has been received, an applicable refund will be issued to the original payment method.

5. Shipping and Delivery

Orders are subject to our Shipping Policy.

The estimated delivery timeframe is generally 20–40 business days.

Actual delivery times may vary depending on destination, carrier operations, customs processing, weather, holidays, transportation conditions, and other circumstances outside our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Eligible customers may request a return or exchange within 30 days after receiving the order, subject to the conditions described in that policy.

7. Customer Responsibilities

Customers are responsible for providing accurate and complete information when placing an order, including:

• Full name.

• Correct shipping address.

• Valid contact information.

• Accurate billing information.

Customers should review order information carefully before completing checkout.

8. Prohibited Activities

You agree not to use our website to:

• Violate applicable laws or regulations.

• Commit fraud.

• Make unauthorized purchases or payment attempts.

• Interfere with website security or functionality.

• Attempt unauthorized access to our systems.

• Submit false or misleading information.

• Abuse return, refund, discount, or promotional policies.

9. Intellectual Property

Unless otherwise stated, website content, including text, graphics, product images, design elements, and other materials, is owned by or licensed to us and may be protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited unless permitted by law or authorized by the applicable rights holder.

10. Third-Party Services

Our website may use or link to third-party services.

We are not responsible for the content, availability, policies, or practices of third-party services that we do not control.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions regarding these Terms, please contact:

Email: oslojessamine8654@outlook.com

Website: noveliau.shop